FestivalMerchandise.com.au is dedicated to ensuring the privacy of our customers. You can rest assured that any details you submit online will remain secure.

If you send us correspondence via email, fax or post, FestivalMerchandise.com.au will retain such information in the records of your account. We retain these records so that we can fulfil your online purchases. We may, over time, delete these records if permitted by law.

Under no circumstances do we divulge any customer's personal information obtained via our website to any third party. We may disclose specific information about you if required by law.