FestivalMerchandise.com.au

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INFORMATION

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SECURITY & PRIVACY

SHIPPING

All shipping amounts are calculated by weight.

Australia Deliveries

All Australian orders are sent via Express Post. The table below shows costs and expected delivering times.

Total Weight	Express Post
0 - 0.5 kg	$8.50
0.5 - 3.0 kg	$11.50
3.0 - 4.0 kg	$22.60
4.0 - 5.0 kg	$25.30
5.0 - 6.0 kg	$28.20
6.0 - 7.0 kg	$31.10
7.0 - 8.0 kg	$34.00
8.0 - 9.0 kg	$36.90
9.0 - 10.0 kg	$39.80
10.0 kg +	$66.00
Delivery time	Next business day *

* Next business day delivery within Australia Post Next Business Day network.

International Deliveries

We deliver to the following countries only.

ZONE 1	New Zealand
ZONE 2	Japan, China, Taiwan, Hong Kong, Singapore
ZONE 3	United States, Canada
ZONE 4	Austria, Belgium, Great Britain, France, Germany, Greenland, Iceland, Ireland, Italy, Norway, Holland/Netherlands, Denmark, Poland, Spain, Sweden, Switzerland, Finland, Portugal, Israel, Greece

Weight	ZONE 1	ZONE 2	ZONE 3	ZONE 4
0 - 0.25 kg	$6.60	$7.75	$8.80	$10.30
0.25 - 0.50 kg	$10.05	$12.25	$14.35	$17.45
0.50 - 0.75 kg	$13.50	$16.75	$19.90	$24.60
0.75 - 1.00 kg	$16.95	$21.25	$25.45	$31.75
1.00 - 1.25 kg	$20.40	$25.75	$31.00	$38.90
1.25 - 1.50 kg	$23.85	$30.25	$36.55	$46.05
1.50 - 1.75 kg	$27.30	$34.75	$42.10	$53.20
1.75 - 2.00 kg	$30.75	$39.25	$47.65	$60.35
2.00 - 2.50 kg	$34.40	$43.95	$54.45	$69.35
2.50 - 3.00 kg	$38.05	$48.65	$61.25	$78.35
3.00 - 3.50 kg	$41.70	$53.35	$68.05	$87.35
3.50 - 4.00 kg	$45.35	$58.05	$74.85	$96.35
4.00 - 4.50 kg	$49.00	$62.75	$81.65	$105.35
4.50 - 5.00 kg	$52.65	$67.45	$88.45	$114.35
5.00 - 5.50 kg	$56.30	$72.15	$95.25	$123.35
5.50 - 6.00 kg	$59.95	$76.85	$102.05	$132.35
6.00 - 6.50 kg	$63.60	$81.55	$108.85	$141.35
6.50 - 7.00 kg	$67.25	$86.25	$115.65	$150.35
7.00 - 7.50 kg	$70.90	$90.95	$122.45	$159.35
7.50 - 8.00 kg	$74.55	$95.65	$129.25	$168.35
8.00 - 8.50 kg	$78.20	$100.35	$136.05	$177.35
8.50 - 9.00 kg	$81.85	$105.05	$142.85	$186.35
9.00 - 9.50 kg	$85.50	$109.75	$149.65	$195.35
9.50 - 10.00 kg	$89.15	$114.45	$156.45	$204.35
10.00 kg +	$132.00	$176.00	$220.00	$275.00

Important: Shipments made outside of Australia may be subject to import duties and taxes, which are charged once your package reaches the country of destination and are the responsibility of the customer.

For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.

RETURN POLICY

If you are not satisfied with your online purchase, we are happy to credit or exchange any products within 14 days, provided we receive the products in original condition. All returns must include a copy of your original invoice and approval will be at our discretion.

The customer must pay all postage costs and assumes the risk of any loss, theft or damage of products during transit. Therefore we recommend that you return products via registered mail with Australia Post.

Please email info@festivalmerchandise.com.au with notification of the items and reason for the return, so that we can ensure a fast response.

Do not send merchandise that was purchased from a retail store for return, it must be returned to that store.

Please send returns to;
FestivalMerchandise.com.au
57 Cromwell St
Collingwood Victoria
AUSTRALIA 3066

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